Privacy Policy
Privacy Policy
Effective Date:
December 31, 2024
At MyVACare.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, MyVACare.com ("Site").
By using this Site, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following types of information from users:
Personal Information
When you interact with the Site, such as filling out forms, taking the eligibility quiz, or submitting your contact information, we may collect the following personal details:
Full Name
Email Address
Phone Number
Mailing Address (if provided)
Veteran Status
City/State
Other information relevant to your eligibility or care needs
Non-Personal Information
We may also collect non-personal information automatically when you visit our Site, such as:
IP AddressBrowser
TypeDevice
Information
Pages Visited
Time Spent on the Site
Referring Website URLs
2. How We Use Your Information
We use the information we collect for the following purposes:
To Provide Services: To connect you with local care agencies or provide you with information about non-medical home care services for veterans.
Eligibility Determination: To process the eligibility quiz and provide personalized results based on your input.
Customer Support: To respond to inquiries, provide assistance, or follow up on your requests.
Communication: To send you updates, newsletters, or other information related to services or offers, provided you’ve opted in to receive such communication.
Improvement of Services: To enhance user experience, improve the functionality of the Site, and analyze usage patterns.
Legal and Compliance: To comply with legal requirements or respond to legal inquiries and requests.
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
With Service Providers: We may share your personal information with trusted third-party care agencies or service providers that help us connect you with non-medical care services. These providers are required to keep your information confidential and use it only for the purpose of providing you with care options.
With Your Consent: We may share your information with others if you provide explicit consent, such as when you opt in for communications or request a specific service.
Legal Compliance: We may disclose your information if required by law or in response to legal requests, such as a subpoena or court order, or to protect the rights, property, and safety of MyVacare.com, its users, or the public.
4. Cookies and Tracking Technologies
We use cookies and other tracking technologies (such as web beacons and analytics tools) to enhance your experience on the Site and gather usage data. These technologies help us:
Analyze traffic patterns on the Site.
Remember your preferences and settings.
Improve the performance of the Site.
You can control the use of cookies through your browser settings. However, please note that disabling cookies may affect the functionality of the Site.
5. Data Security
We take reasonable steps to protect the personal information you provide to us, including physical, electronic, and administrative safeguards. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security. By using our Site, you acknowledge that there are inherent risks in transmitting data over the internet.
6. Your Rights and Choices
You have the right to access, update, and delete your personal information at any time. You can also opt out of receiving marketing communications from us by following the unsubscribe instructions in any email you receive.
If you would like to:
Access or correct your personal information.
Request deletion of your information.
Opt-out of marketing communications.
Please contact us at [email protected].
7. Third-Party Links
Our Site may contain links to third-party websites or services that are not controlled by MyVACare.com. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to read the privacy policies of any websites you visit.
8. Children's Privacy
MyVACare.com is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe that we have collected information from a child, please contact us immediately, and we will take steps to remove such data.
9. Changes to This Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically for any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: [email protected].
Effective Date:
December 31, 2024
At MyVACare.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, MyVACare.com ("Site").
By using this Site, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following types of information from users:
Personal Information
When you interact with the Site, such as filling out forms, taking the eligibility quiz, or submitting your contact information, we may collect the following personal details:
Full Name
Email Address
Phone Number
Mailing Address (if provided)
Veteran Status
City/State
Other information relevant to your eligibility or care needs
Non-Personal Information
We may also collect non-personal information automatically when you visit our Site, such as:
IP AddressBrowser
TypeDevice
Information
Pages Visited
Time Spent on the Site
Referring Website URLs
2. How We Use Your Information
We use the information we collect for the following purposes:
To Provide Services: To connect you with local care agencies or provide you with information about non-medical home care services for veterans.
Eligibility Determination: To process the eligibility quiz and provide personalized results based on your input.
Customer Support: To respond to inquiries, provide assistance, or follow up on your requests.
Communication: To send you updates, newsletters, or other information related to services or offers, provided you’ve opted in to receive such communication.
Improvement of Services: To enhance user experience, improve the functionality of the Site, and analyze usage patterns.
Legal and Compliance: To comply with legal requirements or respond to legal inquiries and requests.
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
With Service Providers: We may share your personal information with trusted third-party care agencies or service providers that help us connect you with non-medical care services. These providers are required to keep your information confidential and use it only for the purpose of providing you with care options.
With Your Consent: We may share your information with others if you provide explicit consent, such as when you opt in for communications or request a specific service.
Legal Compliance: We may disclose your information if required by law or in response to legal requests, such as a subpoena or court order, or to protect the rights, property, and safety of MyVacare.com, its users, or the public.
4. Cookies and Tracking Technologies
We use cookies and other tracking technologies (such as web beacons and analytics tools) to enhance your experience on the Site and gather usage data. These technologies help us:
Analyze traffic patterns on the Site.
Remember your preferences and settings.
Improve the performance of the Site.
You can control the use of cookies through your browser settings. However, please note that disabling cookies may affect the functionality of the Site.
5. Data Security
We take reasonable steps to protect the personal information you provide to us, including physical, electronic, and administrative safeguards. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security. By using our Site, you acknowledge that there are inherent risks in transmitting data over the internet.
6. Your Rights and Choices
You have the right to access, update, and delete your personal information at any time. You can also opt out of receiving marketing communications from us by following the unsubscribe instructions in any email you receive.
If you would like to:
Access or correct your personal information.
Request deletion of your information.
Opt-out of marketing communications.
Please contact us at [email protected].
7. Third-Party Links
Our Site may contain links to third-party websites or services that are not controlled by MyVACare.com. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to read the privacy policies of any websites you visit.
8. Children's Privacy
MyVACare.com is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe that we have collected information from a child, please contact us immediately, and we will take steps to remove such data.
9. Changes to This Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically for any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: [email protected].